Privacy Policy | ARTECHONOLOGYJSR

Last updated: 16 October 2026

1. Introduction

ARTECHONOLOGYJSR ("we", "us", "our") operates this website and is committed to protecting the privacy of every customer who places an order, creates an account, or contacts us. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

Account details — name, email address, phone number, and password (stored as an irreversible hash, never in plain text)
Order & delivery information — shipping address, billing address, order history, and GSTIN if provided for business invoicing
Communication data — messages sent via our Contact Us form, including name, email, phone and message content
Technical data — IP address, browser type, and session information, used for cart functionality and fraud prevention

3. How We Use Your Information

To process and deliver orders, including GST-compliant invoicing
To communicate order status, dispatch updates, and respond to support enquiries
To maintain your account, saved addresses, and wishlist
To send restock and price-alert emails, only if you have subscribed via our newsletter form
To improve our catalogue, pricing, and site performance

4. Data Sharing

We do not sell or rent your personal information to third parties. Data may be shared only with:

Logistics/courier partners, solely to complete delivery of your order
Payment processors, when online payment is used (currently Cash on Delivery only)
Government authorities, where required by applicable law (e.g. GST records)

5. Data Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. All database queries use parameterized prepared statements to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Sessions

We use session cookies to keep you logged in and to maintain your shopping cart between page visits. These are functional cookies required for the site to work and do not track you across other websites.

7. Your Rights

You may access, update, or request deletion of your personal data at any time by logging into My Account, or by contacting us at sales@artechonologyjsr.in.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

9. Contact Us

For any privacy-related questions, write to sales@artechonologyjsr.in or use our Contact Us page.